Posts Tagged ‘twitter’

I look forward to meeting you…

November 19th, 2008

We journalists love a tipple — just ask our old pal Adam Smith.

The hardest part is finding other journalists to drink with. There something very satisfying about drinking with journalists. We have the honour (no, really) of working in an industry that is, by and large, rather interesting.  So getting together can be really quite fun.

Now there’s a brilliant new site called JournoDrinks. No prizes for guessing what it’s about. Head over there now to see if there’s anything you can make it along to. And, while you’re at it, subscribe to the Twitter feed, @journodrinks. If you know of any events that aren’t listed, you can get them added by emailing partypartyparty@journodrinks.com.

Great stuff. Apologies for the lack of bloggage lately, I’ve been a busy bee. More on that another time.

BBC Internet Blog: How should we use our Twitter?

November 7th, 2008

Making my debut on the BBC Internet Blog today. Would like feedback on how we are to use our Twitter feed.

Read the post here!

Show me the money: It’s make or break time for Web 2.0

October 31st, 2008

Starting any piece of writing with ‘in these turbelent financial times’ is becoming somewhat of a cliché these days, but when it comes to all our favourite Web 2.0 apps, the credit crunch could really be honing in fast.

It seems so long in our memories now, but it was only this summer when the sight of the infamous ‘Fail Whale’ was a regular occurence for Twitter users.

It is to the credit of Biz Stone et al that Twitter didn’t lose its user base as quick as it earned it. Twitter is thriving, but I fear it could be on the verge of a breakdown.

When discussing the BBC coverage of US Election night with a colleague, I brought up the very impressive use of Twitter that I noted from the third debate. Let’s see it again, I said. My colleague agreed, but we both acknowledged that there is a very real possibility that Twitter will slip into temporary coma on Tuesday when the tweets flood in. And for this reason, it won’t be factored too heavily into the BBC’s coverage.

I think this is a shame. Never before have we had such an immediate reporting tool for Joe the Plumber Public to air his views. Brilliantly, Twitter puts information into the hands of everyone who needs it. But on big events, I argue it can’t be trusted to keep on working.

This problem means it’ll never mature beyond its current size, unless it can make money.

It doesn’t take a genius to know that had Google not expanded quickly and profitably, it would still just be a simple search engine, powering the likes of Yahoo to produce simple results based on metatags.

Instead, it’s now the world’s most powerful company. Yahoo isn’t fit to shine its shoes.

Silicon Valley Insider has this brilliant post about how some of the most widely used Web 2.0 tools are considering paid models — including Twitter.

The theory is thus:

  1. Create a service/network for free
  2. Build a thriving userbase
  3. Come up with a pro option with added benefits
  4. Hope that the userbase loves your service that much it’ll want to pay

I don’t think it’s such a bad idea. It’s certainly worked for Flickr, whose upgrade package offer enough bonuses to make it worthwhile, but the core purpose remains intact.

But is Flickr making money? This page seems to think the revenue generated by Flickr pro accounts is in the region of $2 million. Flickr have yet to release the number of pro users. I took a look through Yahoo’s 2008 revenues, and while it tells of Yahoo’s overall revenue ($1,786 million for Q3), it does not break down how much of that is solely from Flickr. But I think it’s safe to say that Flickr is getting there.

Could Twitter do the same? The pro upgrade possibilities are not difficult to think of; expanded text messaging services, audio/video tweets, expanded features for integrating Twitter with blogs (the badges just don’t do it for me). I’d pay for those — particularly the text messaging. It was a sad day indeed when you could no longer receive updates by text, but it was clearly a great expense that Twitter couldn’t afford.

Whatever becomes of the services mentioned in the Valley Insider blog — and I think Twitter has it the easiest — it is clear that the typical start-up mentality has had to change.

Before, budding social-networking entrepreneurs had to produce something that a) worked b) was cool and c) attracted investors. Option D would then pop up some time later: when will this make money?

But now, option D comes right in after option A. Investors won’t be willing to depart with huge amounts of cash on the off-chance they’ll fund the next Google monster. They’ll only want to know how much money it’ll make, and how quickly it’ll make it.

For social sites like Twitter, it’s make or break time. Either prove you can turn your successful free model into a successful paid one, or consign the history of Twitter to a pursuit of the tech-loving minority.

The utterly brilliant fail whale animation at the top of this post was made by Flickr user somenice. His site is here.

Twitter Charts: When do you tweet?

October 27th, 2008

I’m normally the last to find these online tools, but Twitter Charts is an interesting one, I think.

It shows, in beautiful graphic format, what days of the week, and what times, any given username posts Twitter updates.

You can see mine by clicking below:

Twitter activity

My results don’t show any great times of heightened activity, although some spurts can be explained simply. Saturday at 3pm, for example, where I often text Cambridge United-themed updates as and when we score/concede etc.

And you’ll also see I’m a bit of a night owl. I’ve made more tweets at 2am than I have at midday.

What does your Twitter Chart say about you? Try it here.

How should we be using Twitter?

October 11th, 2008

Twitter. For months we weren’t sure whether it was useful or not, but it seems journalists have come to accept that it is very handy indeed. If nothing else, it helps recreate a little of the newsroom banter that, some argue, we have lost over the years.

But from a journalistic point of view, what should we be doing with Twitter? How should it be used? How often should we update?

So many questions. I’ll outline my thoughts here. I encourage everyone reading this to do the same, either in their blogs, or in comments.

Let’s compare some approaches. For this, I’ll divide Twitter feeds into two types: journalist or organisation.

Organisation feeds are those that aren’t tied to an individual. Example: BBC News

Journalist feeds are those that are maintained by a specific journalist. Example: the Guardian’s Jemima Kiss

Organisations

So, you’re a mainstream media news organisation. You want to use Twitter. Good! But first you need to a) convince your journalists it’s a good idea, which can be very tough, and b) find a good strategy for when to update, and, crucially, what to update with.

Let’s deal with b. The main BBC News feed appears to update as and when a new story goes online. Given the frequency of updates on the BBC, this means your Twitter update feed is quickly dominated by the Beeb. This leaves little room for what Twitter is best at: conversation! The BBC feed has 4,241 followers. And how many is it following? Just one.

The confusing thing is that this seems to be a BBC News feed too. But that one seems to be an experiment by a tech-savvy employee. But the user doesn’t need that. If the Beeb is using Twitter, it needs to make it clear where the official feeds lie. Right now it’s a mess.

I used to subscribe to the BBC News feed. But now I don’t. If I want to see the latest news on the BBC website… I’ll look at the BBC website. The Twitter feed, I’d argue, adds nothing to the BBC user experience.

But I do subscribe to BreakingNewsOn. Rather than giving me every update imaginable, BreakingNewsOn just pops up with breaking news. And when I say breaking, I mean breaking. It’s lightning quick. It can be a fun game seeing a BreakingNewsOn update, and then seeing how long it is until MSM sites pick it up. It can be as long as half an hour.

Even more impressively, I’ve not known BreakingNewsOn to make any serious errors. This has gained it a good reputation — it has 7,488 followers. And, interestingly, it follows 846. In other words, BreakingNewsOn is getting involved in conversation.

I’d argue that this is how it should be done. A breaking news BBC feed, please. Not just another RSS powered aggregator.

Journalists

This is where it gets much more interesting.

Twitter was designed with the personal user in mind. ‘What are YOU doing?’ it asks.

For journalists, the dilemma is about how personal you make your feed. I think it’s important for journalist Twitter feeds to be as human as possible. They don’t stop when the working day stops. Quite the opposite — they should be an all-day sort of exercise. I’ve already mentioned Jemima Kiss in this, but I think of all the journalists I follow, she’s got it sussed. A while ago she asked whether she should have two feeds. One for Jemima the Guardian writer, and one for Jemima the person. Everyone rallied in with a resounding ‘no!’.

We like our reporters to be real people, don’t we?

Twitter feeds add a new dimension to how we can report. I often read of people saying how it can be used as a collective tool, but I’m sure it’s not that. It’s about personalities. It’s about journalists that live and breath their profession. Not in an obsessive work-is-life kind of way, but in a dedicated I’m-an-expert-and-a-fan kind of way.

And that’s that sort of reporter I want to listen to.

The bashing together of young journalism heads

July 15th, 2008

Every month I take part in the Carnival of Journalism. It’s a fun little event where a selection of invited bloggers bash their collective heads and write about journalism. It’s been especially good in recent times, as there has been a set question to answer for all of the bloggers.

Think of it as an enclosed meme on your favourite subject.

Anyway: I had an idea. After reading the wonderful tale about Jessica DaSilva, and having been a long-time reader of MerandaWrites, I thought it would be a stellar idea to start a blog ring — just like the Carnival — but specifically for young journalists.

Only a handful, mind you. The ring will be invitation-only: The bloggers will have already made a bit of a name for themselves. I think, collectively, the group could hold some power. We are, after all, the future of the industry. Wouldn’t you be interested in what we’re up to?

After posing the idea on Twitter, John at Journalism.co.uk got in touch to say they’d be interested in hosting it. So, in the spirit of all things bloggery, I’m now putting the idea to everyone:

Who should be in it?
What should we be writing about?
Would you read it?
Should the ‘age’ be based on life age, or years of experience?

I look forward to seeing what you all think.

Outdated and useless wire services: BE GONE!

June 22nd, 2008


Reuters mobile journalism kit. I really, really want one. Picture: KevGlobal (Flickr)

This post is for the June Carnival of Journalism. Andy Dickinson has posed this question:

Is (digital) journalism better the more local it is and what does that do to growth?

And I’ll attempt to add my views on that question by bringing up an idea that’s been bubbling in my mind the last couple of days. I think this idea will affect growth.

Read on, if you please…

I won’t go into all the reasons why wire services are busted beyond repair. Go and read Flat Earth News.

I also made it perfectly clear — after my time working at Sky News Online — that I think news agency stories should be given the heave-ho. I still stand by that. As Jeff Jarvis has continually said, lets do what we do best, and link to the rest.

Anyway, I left that out there to stew for a while without offering much in the way of a solution to it all. Well now I have an idea.

In New Zealand, the NZ Press Association (NZPA) is in deep, deep trouble. It’s running out of moeny. And with no money, they’ll have no staff. Which, pretty much, is the state most wire services are in now. Minimal staff cover areas far greater than one person can ever cover effectively. Terrible. You can’t turn over well-researched copy when you’re that busy.

Meanwhile, local newspapers everywhere are also running out of money. Reporters are losing jobs left, right and centre. And the lack of adequate pay means good quality local journalists are drifting into the realms of PR. And who can blame them? A stay in one of Auckland’s flashiest waterfront hotels courtesy of Vodafone recently taught me all I need to know about money-printing license many of the top corporations have.

So you’re left to journalists who are not only underpaid, underexperienced and undermotivated, but also overworked: time that should be spent newsgathering is spent dealing with press releases or re-writing wire copy.

Here’s my proposal for how that should change:

Wire 2.0 – the NewsHub

Imagine a service, we’ll call it the NewsHub. The NewsHub acts as a collector of news, gathered in from local reporters up and down the land. It also acts as a distributor of news, sharing it out to other local reporters, who are in turn submitting their own local copy. Big stories will then be shared upwards to the national and international media.

And… that’s it. Simple. The NewsHub concept would improve journalism — both national and local — a thousand times over. Why? Because it will provide capital for more journalists to be hired, and will make it financially viable to send reporters out into the community.

Story Share ServiceOutlets that opt in to NewsHub would pay a fee — much like they do with current wire services. The difference here, of course, is that the fee would be pooled across the service. The income being spread to local newspapers/websites/whatever on the basis that the more you produce, the more you will earn.

In other words, the more good reporting you do, the more money you will have available to do it. Much like the manner in which a freelance photographer would distribute pictures.

Which would mean good reporters would suddenly become very valuable to local press. It could even mean — gasp — that local media outlets can afford to hire more reporters, knowing that a bigger news-gathering operation could be much more profitable than, say, telling one reporter to write up all those press releases or slave over an advertorial.

Not to mention the positive influence of good, old-fashioned journalism. Imagine a weekly local paper crammed full of insightful reporting, investigations, human interest and community spirit. I know my local papers aren’t doing this at the moment — are yours?

This focus would then filter up and up to the national and international press. ‘Flat Earth News’ stories would be snuffed out and eliminated quickly and effectively. National media could follow leads from local press as to the biggest stories, as local reporters would now be adequately funded to produce 24-hour coverage. They’ll be Twittering, blogging… the whole shebang. And the community will be right in there too, sharing all their content to reporters at a local level who then, through NewsHub, would distribute their content, turning it into what will be a very profitable exercise for all.

We don’t need traditional wire services. They were invented before we could all communicate without help. Example: If an explosion happens in Cambridge, a reporter for the Cambridge Evening News will be right on it. He’ll be monitoring tweets/pictures coming in from the incident. He will report on the situation, and as he does, he’ll be sharing it all via NewsHub. Earning money for the CEN as he goes. At what point does the PA need to be there? It’s a redundant service — only in existence because 1) until now, there hasn’t been a suggestion of an alternative and 2) because editors are too bloody petrified to ditch it. Come on, editors, own up.

As you’ll have noticed, these are skeleton plans at the moment. There is still plenty of thinking to be done, but to return to Andy Dickinson’s question (bet you’d thought I’d forgotten, eh?), by harnessing the power of local digital journalism and turning it into a mutual, lucrative business, local media can grow and grow. Easily. The only limit is in how much brilliant journalism we can, en masse, produce for the benefit of the rest of the world.

Click here to see a Powerpoint presentation (929kb) comparing the old model and the ‘NewsHub’ model (very kindly put together by Jim Tucker).

Give me advice: How can this Google map involve the Wellington community?

June 5th, 2008


View of Hataitai, Wellington. Picture: Peter from Wellington (Flickr)

Howdy!

This, I hope, will be a very exciting project. Not only for Whitireia students, but also as a journalism experiment for everyone out there.

Small crimes, bigger problem

Let me explain. A few years ago, back in the UK, the local police introduced a Neighbourhood Watch map. It showed the local town, divided up into tiny segments. Each segment consisted of a few streets, and was labeled with the details of who we could contact if an incident occurred in each little section. One person whose sole goal was to represent the people living in that small area. Hyperlocal policing.

Of course, hyperlocal is a word we journalists should be getting used to. It is a goal we should be aiming for within our news websites. After all, every news story is hyperlocal… you just need to live in the right place.

The effect of the Neighbourhood Watch hyperlocal scheme was huge. Suddenly, local residents who were a victim of petty crime felt they had somewhere to go. By emailing their local rep, they felt like they were reporting the problem without bothering the ‘real’ police — the investigators and coppers in the town centre.

What they didn’t realise, of course, is that their little problems translated to a major problem in the bigger picture. If you get your car window smashed, is it a big issue? No, probably not. But if, by reporting it to your local rep, you found that people all over town were having their car windows smashed in the same way, all of a sudden there’s a big crime problem.

Small stories, bigger issue

How does this involve journalism? Simple: we’ll apply the same strategy to news gathering. At Whitireia, we’ve assigned each journalism student — there are 27 of them in total — to a very precise area of Wellington (plus some bigger patches for the surrounding areas). We are going to promote our ‘news map’ to local people, under the branding of ‘Who is YOUR journalist?’. Just like the Neighbourhood Watch, we need to give off the impression we want to hear everything that’s going on; no matter how small or insignificant it may be. There are thousands of stories sat out there, but the residents don’t think they’re important enough to bother the busy journos at the Dominion Post.

So, instead, they’ll come to our students.

Anyway, this news map will feature highly in the new news website I am developing for Whitireia. For this, I have added all the data we have — so far — to a Google map, below.


View Larger Map

By zooming in, you can see how each section of Wellington is divided up. Click on each slice, and you’ll find the name of the reporter in charge, and a telephone number to get in touch.

As I recently discovered, those bubbles allow me to put HTML code in, so that opens up a whole wealth of options for local news coverage.

Magical map of marvellous minisites

So the plan is thus: fill each segment with news relating its geographical position. Make each slice of map its own minisite. This won’t be a problem. An RSS feed will be generated by the main news site — powered by Wordpress — and fed directly into each bubble. And, er, that’s it. Simple coding, simple concept… but I think it’s a powerful one that all our local newspapers should adopt.

But that’s not all. In time I will be feeding reporter’s Twitter feeds into that bubble too, allowing visitors to see what they’re working on. One student here is doing a story about bicycle accidents in Hutt. If she was to Twitter the message “researching bike accidents in Hutt, any experiences?”, people could immediately get in touch.

And then…?

Well what next? Google Maps is a platform I’m only just learning about. In time, perhaps, all our news stories can be tagged to certain locations. So, for example, any stories about a school could appear as a bubble in that school’s location… perhaps. But then perhaps it should be kept as simple as possible — we don’t want to drive away the people who would be the source of stories.

Over to you, guys. I’m very interested to hear what you have to suggest. Is this a good idea? What else should we be trying? What can I add?

Web 2.Much!

June 1st, 2008

(image from Flickr, by premiardiego)

Can you ever be too Web 2.0? I’m starting to think so.

Zac Echola posts this brilliant list of tools for streamlining reporting in the modern newsroom. I say ‘brilliant’ with a hint of unease, however, as the list is as long as your arm — and then some.

I worry that with all these great tools, we’re going to get wrapped up in user accounts, feeds and social media. While some of these methods make reporting easier, more efficient and, you’d hope, better, we’re hurtling towards Web 2.0 meltdown.

So, I’d like to streamline the streamlining list into some essentials. For the sake of clarity, I’m going to write why I decided to ditch the other ones too. Of course, feel free to disagree. I change my Web 2.0 allegiences more often than I change my socks (so that’s alot… you cheeky buggers).

Here we go:

Firefox – YES

I agree. Firefox is far quicker, and can be customised beyond belief. It’s not just about saving time, it’s about putting all the tools that I’m about to write about in easy reach. I didn’t know about the portable version which Zac mentions, but it seems a good idea for all of us who are blocked from installing anything by frightened IT technicians.

ADrive – NO

I’ve had a look around, and this seems clunky and unreliable. If you’re a professional outfit, you’re far wiser to use Zac’s second suggestion: A private FTP server.

del.icio.us – YES YES YES!

I first saw del.icio.us in full swing when I observed Martin Stabe at work. His use of the social-bookmarking super-tool was to collect links that might be of interest to other people, and then to privately save links that are of use to him. I’d urge every journalist to do this. I hate how MSM sites don’t bother to actively acknowledge other MSM sites exist. You should, as a provider of news, send your readers to wherever is important. The best bloggers are the ones that are trusted by their readers to steer them in the right direction — even if it means sending them to a ‘rival’. (Sidenote: Do bloggers have rivals?)

Google Reader – YES!

If it wasn’t for Google Reader, I wouldn’t have learned about Zac’s post. It was recommended by Ryan Sholin — his favourite bits of Web-ness end up in my feeds too.

Google Reader is a terrific bit of kit. ‘Nuff said. Tie it in with the mobile version, the ‘badges’ and the shared item functionality and it’s undoubtedly one of the best tools on this list.

Gmail – Suppose so…

It won’t change your life… but if you’re not happy with your web email client, then Gmail is the best solution by miles. Although, I have to disagree with Zac on the usefulness of the IM feature. No-one pays any attention to it… at least not in my experience. Far better to Twitter them…

Google Docs – NO

It’s handy for quick edits, but I wouldn’t recommend it for much more. Certainly not, as Zac suggests, a cheap alternative to front-end word processing. If you want a free alternative to MonopolySoft’s Office suite, then try OpenOffice instead.

Why the hostility? Well… try opening a formatted document in Google Docs. It’s all over the place. Try copying text from Google Docs into a web-based form, and breaks will litter the page. You’ll need to painstakingly go through each line. Grrr.

Zac notes you can publish directly to blogging software and similar bits and bobs… but is it really that difficult to log into Wordpress? Nah.

Google Calendar – NO (sadly)

You know… calendars are great. I have a good one on my wall. Except it’s from 2003 and stuck on September. I also set up Google Calendar for my student newspaper team — except we didn’t update it. Are we lazy? No. Are we technically backwards? Of course not, you cheeky swine! What we are (were… *sigh*….) is busy journalists who keep on top of their appointments by using personal diaries, and phone-based calendars that vibrate and beep at me if I’m missing anything.

In an ideal world, everyone would use a Google Calendar to organise their time. Diary stories would be placed on there, assigned to different reporters, timed to perfection. But that’s not how a newsroom operates — thank God! They’re manic places, where stories and appointments change at the drop of a twitter. A Google Calendar doesn’t reflect that — so we don’t need it.

The most effective way to manage reporters is that big scribbly whiteboard in the corner.

Grand Central – Oh.. go on then!

I’ve never used or even heard of this before, but it looks good. Especially the WebCall function… unless you get prankers. Which you probably will.

“Do you like scary movies?”

Arrrgggh!

Flickr – YEAHHH!

I love Flickr. Give it time, I reckon Flickr users will have photographed the entire world. Well, the bits we inhabit, anyway. Most useful are the mobile-to-web tools. Imagine a world where your online reporters can post pictures and video to your news site within seconds of it happening? Imagine no more… go and get a Flickr account.

LinkedIn – NO

If you’re more worried about embracing social-networking and the ‘real’ people that use them, you’re far better off getting a Facebook and MySpace account. Facebook for sure.

If you need contacts, you can get them. Don’t waste your time signing up to too much.

Jott – NO

I’m always against technology that makes the user look like a bit of a maniac. Too busy to post to your blog? You’re likely to be in a busy situation then. Imagine whipping out your phone and talking your posts down it. You’ll sound insane, like those blokes who use handfree kits around the supermarket. Show offs.

Remember the Milk – NO

Aside from the fact the cheesy name of it makes me feel like being sick (cheesy… milk… geddit? Ho ho!), Remember the Milk seems like another pointless organisation tool. “Editors can see what you’re working on, while assigning quick tasks and deadlines,” says Zac. Just phone them, says I. It’s amazing how more productive an actual conversation can be.

Twitter/Brightkite – Oooohhh YES!

I love Twitter. I’ve never heard of Brightkite, but Twitter is just fantastic. When it’s working, that is, which at present is a bit haphazard. The thing I love about Twitter is that posting to it is simple — a nice, free text — and it’s versatility knows no bounds. My latest Twitter message appears on the sidebar of this blog. When I was at Sky, Julia Reid used Twitter to great effect, reporting from an aeroplane grounded at the shiny but shit Terminal 5.

Ning – NO

New to this, too, but it’s not needed. Firstly, the general public aren’t using Ning. So, for that reason alone, it’s of limited use to journalists. Want to build a community of your readers? You’ve already got one in Facebook and MySpace. Want to reach people who don’t use social media? Then your own website should be massaging discussion.

As for the second reason, the art of conversation is the best tool for newsroom communication. You don’t need Ning, and your readers don’t either.

Any good blogging platform – YES

Well this is a no-brainer, really. If you don’t have a good, versatile blogging platform then you’re pretty much stuffed. So get one. I suggest Wordpress.

***

So there we go. I sense I’m being very dismissive of some of the tools there, so please, get some comments over this way and I’ll happily debate with you until the cows come home.

To sum up, in the ‘yes’ pile:

Firefox
Del.icio.us
Google Reader
Flickr
Twitter
Blog software

In the ‘no’ pile:

ADrive
Google Docs
Google Calendar
LinkedIn
Jott
Remember the Milk
Ning

And in the ‘maybe’:

Grand Central
Gmail

The jury’s out!

Twitter overkill: You can only liveblog LIVE events!

April 4th, 2008

I’m a big admirer of Paul Bradshaw. It’s heartening to know that we have tutors of his quality working in journalism education.

But I can’t see the point in this: Live-reviewing a book on Twitter.

Now I’m sure that Paul is merely experimenting with this technique. It’s always good to do that, but really, this is just Twitter overkil. On Twitter, I follow Paul Bradshaw’s tweets. Indeed, today, I’m ONLY following Paul Bradshaw’s tweets. Most of the others have been pushed off the page.

Twitter is the perfect tool to cover a developing story. Or to give momentary status updates of interest.

A book is a book. It’s not changing. Read it all and then tell me whether it’s any good or not.

You can’t provide live coverage of something that is, y’know, not live!