Archive for the ‘The Web’ category

Google’s Eric Schmidt on saving newspapers

January 8th, 2009

Adrian Monck pointed me in the direction of this interesting interview with Google CEO Eric Schmidt. In it, he offers some matter-of-fact wisdom about the future of newspapers, and the role Google has in their survival.

Google can’t make the cost of newsprint go down. We also can’t materially change the way consumers behave, and consumers are in fact moving their lives online. We have been able to send clicks to their Web sites, which they can monetize. So that provides some revenue. The problem is that doesn’t provide enough revenue to offset the loss of the other revenue.

It’s logic like that which makes me wonder why so many French papers are annoyed at Google for linking to them on Google News. Google gives them traffic. For free. Why complain?

This is an interesting thought, too:

One scenario says newspapers become part of larger companies. [The Washington Post, for example, is part of a company that makes a considerable portion of its money in the education business]. They’re clearly not going to fold because their value is too large.

I like this idea. Newspapers should be like games consoles. Microsoft makes a loss on the Xbox 360. But it makes a killing by selling games. If newspaper owners are desperate to keep their console — the print edition — alive, perhaps they should working on some better games. What are those games? I don’t know. Sorry.

Schmidt concludes:

[It] presents a real tragedy in the sense that journalism is a central part of democracy. And if it can’t be funded because of these business problems, then that’s a real loss in terms of voices and diversity. And I don’t think bloggers make up the difference. The historic model of investigative journalists in any industry is something that is very fundamental. So the question is, what can you do about this? And a fair statement is, we’re still looking for the right answer.

Extensive Panorama archive online

January 7th, 2009

The new Panorama homepage launched yesterday — well worth taking a look.

It’s a collection of blogs, audio/video content and trailers for upcoming programmes.

But before you think it’s just another typical BBC programme minisite, check out the episode archive, allowing you to watch all their output from the past 365 days.

For journalists, a highlight from last year’s programming: John Sweeney’s (above) doc about press freedom, or lack thereof, in China. (Oddly, though, John’s doc about Scientology seems to have disappeared. Reason, anyone?)

Please note: Some of the episodes will carry the message “Sorry, this episode is not available online”. Scroll down a bit and you’ll get a delightfully old-skool Windows Media Player link instead.

A glitch like this could prove troublesome!

January 7th, 2009

screenshot021

Um…

Whatdotheyknow.com: Freedom of Information in Action

January 7th, 2009

The Freedom of Information Act is arguably the UK journalist’s biggest asset when it comes to public sector investigation.

As a student, I was often told I should make full use of it whenever I could. To my shame, I rarely did, other than to find out the costs of the University of Lincoln’s Vice-Chancellor’s transport costs. It wasn’t a scoop.

But here’s a brilliant site that not only holds your hand while you make requests, but also shows you the requests of others too. In other words, an absolute goldmine.

Personally, some of the more interesting requests — and answers — came from the BBC and its viewers. A selection:

Request: Why was the annual conference of Britain’s fourth most popular political party, the British National Party, held November 14-16 2008 not reported on the BBC?

Response: Please note that your request is outside the scope of the Freedom of Information Act 2000 (“the Act”) but we are happy to provide you with some information on this occasion. The reason that BBC News did not cover the conference is that we weren’t told about it by the party; as you may be aware, the BNP don’t usually tell journalists when or where it will be held. Indeed, on the BNP website the only mention of the annual conference is a report afterwards. The BBC has of course covered the BNP in other circumstances this year.

Request: What percentage of the BBC Licence Tax is spent by BBC employees on illegal drugs?

Response: The BBC has a zero tolerance policy towards illegal drugs and no income from the TV Licence fee
is spent on their purchase.

Request: “The BBC recently gave a gift of shopping vouchers to members of staff at World Service News and
Current Affairs. Did all WSNCA staff receive the same gift? How much were they given and how much did
this cost the BBC?”

Response: As part of the BBC-wide ‘Celebrating Success’ scheme, all 290 staff in World Service News & Current
Affairs were awarded £100 in shopping vouchers in July of this year as a reward for outstanding
achievement. This included winning eight prestigious Sony Radio Awards and increasing audience figures by
2 million listeners. The achievement was exceptional as the BBC World Service had previously only won
one gold Sony Award in its 75 year history.

The vouchers were funded from the department’s own budget and all staff received the same amount. The
total cost of the reward was £29,000.

I used the site to ask for information that I’ve been curious about for a while too:

Dear Sir or Madam,

I would like to request details of the precise number of refunds
claimed in full by BBC viewers following a) the departure of John
Sergeant and b) The ‘void’ semi-final vote.

Yours faithfully,

Dave Lee

What do you think?

The Internet: Just a fad

January 6th, 2009

Phewwww! There was me thinking newspapers had to work out how to get their arses in gear and get online properly. Turns out they don’t after all. Is just a fad you see. A mere phase:

The current obsession with internet advertising and Facebook will gradually go the way of all the digital fads over the last few years.

Not my words, but those of Mark Ashley, managing director of the Wigan Courier, pictured below on a recent family holiday:

I know what he means though. Digital fads, they’re everywhere. I mean, that quirky little Amazon site soon dried up, didn’t it? And that eBay… pfft.. no-one uses that anymore. And to think we all thought E-MAIL was a good idea! Aaaahahaha!

No.

BBC HD Test card: Link or be useless!

January 6th, 2009

On the wall in front of me is a big sign that says ‘LINK!’. Underneath, in brackets, it says “It’s what we do”.

It really is. One of my tasks at the BBC is gathering links about what is being written about the BBC’s internet endeavours and rounding them all up into neat little posts. The result of the linking? We get more readers. Loads more.

Another part of my job is preparing guest posts. Before Christmas, I posted this tutorial by Andy Quested on how to use the HD test screen. Today, a couple of weeks later, the story has gone around the newspapers and blogs. Not sure why it took so long, but there you go.

Anyway, I wanted to share how by not linking, sites can really fail in a basic fundamental of reporting: providing information.

Take the treatment of the story on the Independent.

“The famous BBC test card featuring a girl playing noughts and crosses with a toy clown has made a return to the nation’s television screens.

The image is being broadcast on the BBC’s high definition (HD) channel to help viewers set up their HD TV sets.”

That’s the opening two paras, but that’s the sum of the information given. What channels? What time? How do I use the test screen to fix it? How do I need to know if it needs fixing anyway?

No worry, though, because they can solve all that by linking to our post. We know they have read it — as they’ve lifted quotes directly from it.

But there’s no link.

The Daily Mail does it a little better. They don’t link either, but they at least gave us the chance to add the link into the comments of the story. “Find out how to use the test card here,” wrote my colleague Nick Reynolds. Only problem being that the comment is sat gathering dust in big moderation queue in the sky — and I doubt it’ll see the light of day now. So that’s another failed story that doesn’t offer all the available information to the reader.

Then this blog post turned up. Not only is it the first story (of the ones I’ve seen) which mentions the fact the quotes are from our blog entry, but it’s the only one that provides the link to Andy’s post. The story would be useless without it, after all — but try explaining that logic to the newspapers.

The mentality of the Indy and Mail* is obvious. “Why should we link to our competitors?” they’ll argue. And they’ll agree with themselves, wholeheartedly. “If we link to a story, they’ll leave our site and we’ll lose readers,” they’ll decide, without looking even beginning to consider the facts.

It’s clear that, out of my three examples, the best piece of journalism is from the blog. It provides more information, cites its sources better, and links to the instructions so people can find out how to use the information.

* The ‘Indy and Mail’ sounds like a single newspaper, doesn’t it? Well they are in the same offices now, after all…

Full movies on iPlayer — since when?

January 6th, 2009

Did this one completely pass me by? Noticed tonight that the (rather pants) film ‘What Women Want’ is on BBC iPlayer. They must have done some serious rights wangling to get that one sewn up.

It’s great news, of course: How often do you seen great films on at times that you’re never watching the TV?

More please.

Let’s decide: Newspapers or democracy?

January 5th, 2009

This morning’s Media Guardian was a belter. It really was. Loads of great comment, useful insight and candid opinions.

It is of course the month of predictions. What’s the next big thing? Obesity, if last year is anything to go by. Heh.

But seriously, it’s one thing having willy-nilly comments featuring slightly educated guesses, and another thing all together to bring together some very progressive minds.

Step forward, Clay Shirky. His predictions are hardly groundbreaking, but he puts them in terms that doesn’t belittle anyone. Often, pro-print people dismiss online too aggressively. Likewise, pro-onliners lay into print folk as if they were mentally backwards for not wanting to blog their balls off. What Shirky manages is to hit a very logical middle ground. All parties should be reading this and thinking: “Yeah… that makes a lot of sense.”

Example:

The great misfortune of newspapers in this era is that they were such a good idea for such a long time that people felt the newspaper business model was part of a deep truth about the world, rather than just the way things happened to be. It’s like the fall of communism, where a lot of the eastern European satellite states had an easier time because there were still people alive who remembered life before the Soviet Union – nobody in Russia remembered it. Newspaper people are like Russians, in a way.

Perfect point.

An hour or so ago, Martin Stabe tweeted an age old newspaper problem:

Spent cramped flight wrestling with FT, WSJ, IHT and Die Welt. Broadsheet print is a rubbish format.

Somehow in the midst of tradition, we’ve forgotten that the reason for broadsheets being broadsheet was simply that it was easier — when printing presses had to be painstakingly put together with big old plates — to print a few massive pages, rather than a lot of smaller pages.

I’d assume the broadsheet size was deemed as big as it could possibly go before it became unreadable.

And yet, papers like the Telegraph still insist on broadsheet in the name of tradition and, unbelievably, journalistic value.

What Shirky is saying, is that newspapers are important to the democratic world (and even the un-democratic world, I guess) because of the journalism that’s in them. The fact it’s on paper means nothing at all.

In the same way that Town Criers became obsolete when printing came along, newspapers are now obsolete because the internet has come along. What exactly are newspaper publishers fighting? Give up already. Become web publishers — and then work on producing quality journalism once again.

Sooner or later there’ll be an invention that will bring print-style journalism back to our hands. Foldable LCD screens, whatever. But until then, the web is where we all are — so publishers must put every resource they have into making their site absolutely bloody brilliant. Because if they don’t, they won’t survive when the print/LCD resurgence happens.

So. Don’t be proud of your newspaper. Be proud of your journalism. If you don’t acknowledge that clear fact then there is no future for your print edition — then there’ll be nowhere to put your journalism anymore.

Ask yourself, which is the greater tradition to protect: newspapers… or democracy?

BBC iPlayer Desktop now out for Mac and Linux

December 18th, 2008

The latest version of BBC iPlayer Desktop has just been released. Maybe that’ll finally get Mac and Linux users off my back ;-)

Click here to download.

Edit: Lots of people have been saying on Twitter that it doesn’t seem to be working. Apparently, there aren’t many clips that support it at the moment. Try Never Mind the Buzzcocks.

Democracy can come alive on Tweetminster

December 18th, 2008

Barely a moment goes by when I’m not defending the usefulness of Twitter. If I was given a shiny tenner each time someone asked me “What’s the point of it then?” I’d be able to solve the banking crisis in an instant.

But here’s a site I’ll send the un-enlightened to from now on: Tweetminster.

The site was inspired by the equally brilliant Tweetcongress.org, and seems to be driven into action by the refreshingly tech-savvy Labour MP Tom Watson.

From the site’s about page:

“TweetMinster is a public service that makes it easier to connect the public with Members of Parliament using Twitter. We want constituents to find their MPs (or invite them to use Twitter if they’re not already doing so) and through encouraging participation and open conversations, promote better and more transparent communication between voters and elected representatives.”

Here’s the thing with Tweetminster — it requires no extra work for anyone, yet it will benefit thousands. Importantly, because Twitter is not behind a log-in wall (you can read tweets whether you’re signed in or not), it brings a whole new purpose to tweeting MPs. With each new site like Tweetminster, the ratio of effort vs audience becomes much closer together. Sure, Labour’s Andy Reed may only have 40 followers. But that’s not to say his contributions aren’t going anywhere.

If you were in Andy’s constituency, wouldn’t you appreciate knowing this sort of information?

asked Chancellor to consider increasing the size of the financial stimulus in light of depth of global slowdown in any new year budget”

It may not shake the world of democracy at its very core — but when I consider the communications between me and my own MP, I do think a Twitter account is a must for any person in politics. I wonder if I can convince him to join.