Major props to @paul_fernley for spotting this gem:
(click to enlarge if you need to!)
In other news, Paul also mentions that today marks the relaunch of BBC Weather online. Cracking timing, lads!
Major props to @paul_fernley for spotting this gem:
(click to enlarge if you need to!)
In other news, Paul also mentions that today marks the relaunch of BBC Weather online. Cracking timing, lads!

The new Panorama homepage launched yesterday — well worth taking a look.
It’s a collection of blogs, audio/video content and trailers for upcoming programmes.
But before you think it’s just another typical BBC programme minisite, check out the episode archive, allowing you to watch all their output from the past 365 days.
For journalists, a highlight from last year’s programming: John Sweeney’s (above) doc about press freedom, or lack thereof, in China. (Oddly, though, John’s doc about Scientology seems to have disappeared. Reason, anyone?)
Please note: Some of the episodes will carry the message “Sorry, this episode is not available online”. Scroll down a bit and you’ll get a delightfully old-skool Windows Media Player link instead.
The Freedom of Information Act is arguably the UK journalist’s biggest asset when it comes to public sector investigation.
As a student, I was often told I should make full use of it whenever I could. To my shame, I rarely did, other than to find out the costs of the University of Lincoln’s Vice-Chancellor’s transport costs. It wasn’t a scoop.
But here’s a brilliant site that not only holds your hand while you make requests, but also shows you the requests of others too. In other words, an absolute goldmine.
Personally, some of the more interesting requests — and answers — came from the BBC and its viewers. A selection:
Response: Please note that your request is outside the scope of the Freedom of Information Act 2000 (“the Act”) but we are happy to provide you with some information on this occasion. The reason that BBC News did not cover the conference is that we weren’t told about it by the party; as you may be aware, the BNP don’t usually tell journalists when or where it will be held. Indeed, on the BNP website the only mention of the annual conference is a report afterwards. The BBC has of course covered the BNP in other circumstances this year.
Request: What percentage of the BBC Licence Tax is spent by BBC employees on illegal drugs?
Response: The BBC has a zero tolerance policy towards illegal drugs and no income from the TV Licence fee
is spent on their purchase.
Response: As part of the BBC-wide ‘Celebrating Success’ scheme, all 290 staff in World Service News & Current
Affairs were awarded £100 in shopping vouchers in July of this year as a reward for outstanding
achievement. This included winning eight prestigious Sony Radio Awards and increasing audience figures by
2 million listeners. The achievement was exceptional as the BBC World Service had previously only won
one gold Sony Award in its 75 year history.The vouchers were funded from the department’s own budget and all staff received the same amount. The
total cost of the reward was £29,000.
I used the site to ask for information that I’ve been curious about for a while too:
Dear Sir or Madam,
I would like to request details of the precise number of refunds
claimed in full by BBC viewers following a) the departure of John
Sergeant and b) The ‘void’ semi-final vote.Yours faithfully,
Dave Lee
What do you think?
On the wall in front of me is a big sign that says ‘LINK!’. Underneath, in brackets, it says “It’s what we do”.
It really is. One of my tasks at the BBC is gathering links about what is being written about the BBC’s internet endeavours and rounding them all up into neat little posts. The result of the linking? We get more readers. Loads more.
Another part of my job is preparing guest posts. Before Christmas, I posted this tutorial by Andy Quested on how to use the HD test screen. Today, a couple of weeks later, the story has gone around the newspapers and blogs. Not sure why it took so long, but there you go.
Anyway, I wanted to share how by not linking, sites can really fail in a basic fundamental of reporting: providing information.
Take the treatment of the story on the Independent.
“The famous BBC test card featuring a girl playing noughts and crosses with a toy clown has made a return to the nation’s television screens.
The image is being broadcast on the BBC’s high definition (HD) channel to help viewers set up their HD TV sets.”
That’s the opening two paras, but that’s the sum of the information given. What channels? What time? How do I use the test screen to fix it? How do I need to know if it needs fixing anyway?
No worry, though, because they can solve all that by linking to our post. We know they have read it — as they’ve lifted quotes directly from it.
But there’s no link.
The Daily Mail does it a little better. They don’t link either, but they at least gave us the chance to add the link into the comments of the story. “Find out how to use the test card here,” wrote my colleague Nick Reynolds. Only problem being that the comment is sat gathering dust in big moderation queue in the sky — and I doubt it’ll see the light of day now. So that’s another failed story that doesn’t offer all the available information to the reader.
Then this blog post turned up. Not only is it the first story (of the ones I’ve seen) which mentions the fact the quotes are from our blog entry, but it’s the only one that provides the link to Andy’s post. The story would be useless without it, after all — but try explaining that logic to the newspapers.
The mentality of the Indy and Mail* is obvious. “Why should we link to our competitors?” they’ll argue. And they’ll agree with themselves, wholeheartedly. “If we link to a story, they’ll leave our site and we’ll lose readers,” they’ll decide, without looking even beginning to consider the facts.
It’s clear that, out of my three examples, the best piece of journalism is from the blog. It provides more information, cites its sources better, and links to the instructions so people can find out how to use the information.
* The ‘Indy and Mail’ sounds like a single newspaper, doesn’t it? Well they are in the same offices now, after all…
Did this one completely pass me by? Noticed tonight that the (rather pants) film ‘What Women Want’ is on BBC iPlayer. They must have done some serious rights wangling to get that one sewn up.
It’s great news, of course: How often do you seen great films on at times that you’re never watching the TV?
More please.
Seems Radio 4 did a 2008 Now Show round up and our ‘quake video was on it.
I’ve been trying (a little) to shake off that video for three reasons. First, I sound a bit drunk. Second, its shoddily shot — but that can be blamed on the previous point, rather than poor video skills. Promise.
Thirdly, and by far the most important, I feel the message portrayed in the video doesn’t adequatly describe how I feel about the situation. It seems I’m annoyed at the BBC for not going big on the earthquake like Sky did. Not so. I’m annoyed because it wasn’t mentioned. Equally, Sky’s coverage was a bit over the top.
(On a side point, Sky made a promotional video using my footage – and I understand they’ve used it to promote their breaking news pedigree. Good — I’m very pleased with that. The key fact here is that Sky gave the public what it needed: information. The BBC lead with deathly silence.)
Luckily, some weeks later, I was given the chance to add to my thoughts on the BBC’s NewsWatch program. Sadly I can’t link — it’s no longer online.
Their defence was not that the BBC was slower, but that as it was early in the morning, the coverage on News 24 was in fact BBC World. And, thus, a minor earthquake is not important in the complete international agenda. Can’t argue with that, can you?
Well yes, I think you can.
Firstly, the first comment made by the BBC anchor was along the lines of “We’re just hearing reports…”. This suggests that it’s the first they new about it and it would also suggest that it hadn’t been held back because it wasn’t in keeping with the international news agenda — the reason given on NewsWatch.
If indeed the BBC knew about the earthquake straight away, why did they wait until an hour later to mention it? Surely this ‘unimportant’ story is even less important an extra hour after it occurred? For me it’s a choice of mention it straight away, or not mention it at all. Everything points to the news team being too slow.
I’m convinced that nobody at News 24 knew about it until the very first moment the anchor mentioned it.
But let’s get back to the BBC’s defence. I can see the logistics (and economics) of simulcasting BBC World and BBC News 24. On a normal night, I don’t have a problem with it. But what happened on earthquake night was a sizable amount of people were awoken from their sleep by a large, continuous thud. My first thoughts were that our stairs — already a bit shaky — had collapsed. My second thought was earthquake. When we went outside, a lady was telling us there’d been a bomb. Another said that the pharmacy they were building down the road had fallen down.
All silly assumptions. The point is, though, that we DIDN’T KNOW WHAT HAPPENED. Yes, it was minor. Yes, by midday the next day, it was nothing more than a nib on the national news. But when it had just happenened, nobody knew what was going on.
Sky News told us. BBC News didn’t. Which provided the better service to the public?
“Minor earthquake in Lincolnshire”…. good, let’s go to bed. That’s how it should have all happened.
The irony of all this is that I now work for the BBC. And it’s no exaggeration to say that I love it. Even in my small role, I’m extremely proud of my contribution to the greatest news-gathering organisation in the world bar none.
Plenty of people have used my video to see it as some sort of ammo to fling at the licence fee. Bunch of fools, I say.
The latest version of BBC iPlayer Desktop has just been released. Maybe that’ll finally get Mac and Linux users off my back
Edit: Lots of people have been saying on Twitter that it doesn’t seem to be working. Apparently, there aren’t many clips that support it at the moment. Try Never Mind the Buzzcocks.
NUJ follow up: I’m still not convinced
February 12th, 2009And, from the defence, I received some rather predictable responses against my argument.
I’ll start with this point, from Joanna Geary (formerly Birmingham Post, now The Times):
Of everything I received (and blimey, there was a LOT) this was perhaps the most useful. £13 a month, as Joanna says, is very good to get legal protection.I can’t argue with that.
But it’s comments like this from ‘Chris’ (no link given) that remind me why I wrote that post:
It’s always good to have a union behind you if you’re facing redundancy. Now, I underqualify myself here, as not only have I never faced redundancy, but I work for a corporation that is arguably more ’stable’. In other words, licence fees are still coming in. While not immune, we are safer.
But my issue is that while the NUJ are fighting a corner, it’s all rather pointless. Take this recent example of an NUJ ‘fight’:
My issue with this goes back to my ‘SAVE THE JOURNALISTS!” argument. The NUJ is pouring its efforts into protesting job cuts, when really they should be coming together — as a union — to offer more productive aid to their members. Advice on training, re-skilling and re-deployment.
Ed Hart’s comment:
Helps me counter this argument from ‘thatstheway’ (uh huh, uh huh, I like it!):
I feel I could contribute with the NUJ no more actively than I could to ASLEF, the train drivers union. Why? I feel I don’t have a connection with their outlook in any shape of form.
I’m all for protecting the strength of print. By doing so, we uphold the values that have made our profession truly great. But I’m also aware that, like the industry, a union has to change and adapt. Sometimes there are battles that cannot be won by standing outside a building with a placard.
I think it’s time for the NUJ to take a step back and reflect.
It needs to swallow a bit of pride and admit that just because journalism is online, doesn’t make it bad. In fact, it can make it very, very good.
It needs to stop posting videos like this, which show not only a devestating lack of understanding about online media, but also an aggressive “We’re trained and you WILL employ us” attitude that we just can’t afford to have anymore.
Maybe what we need to do is knock our collective heads together and search for ideas of how the NUJ can modernise and become the forward-thinking union we all need it to be.
Because here’s the thing: I want to join the NUJ. One commenter on my last post accused me of having no sense of solidarity which, and I hope my friends would vouch for this, couldn’t be further from the truth. If the NUJ can bring itself up to speed, I would love to get stuck in and get my hands dirty.
I believe in the future of journalism. I believe that journalists will be as important in 50 years than they have ever been. I’m preparing myself, and training myself, for a world without newsprint. It’s time the NUJ got ready too.
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Tags: ASLEF birmingham post joanna geary nuj the times union