I’m now blogging over at my new site, DaveLee.me.
Please update your bookmarks and RSS feeds! As ever, I’m on Twitter.
Please update your bookmarks and RSS feeds! As ever, I’m on Twitter.
I’d like to share with you a string of emails I sent and received recently.
Dear [Editor],
I would like to offer you this feature idea for [publication]– hopefully I haven’t missed your print deadlines for your next issue. If you’re interested, please get in touch.
[My pitch went here -- you think I'm gonna show off my technique? Pfft!]
I hope you are interested in the piece and I look forward to hearing from you.
Kind regards,
Dave
The reply:
Dave,
Thanks for getting in touch. We have already lined up an article about [my pitch] for next month.
Regards
[EDITOR]
Balls. My reply:
Hi [EDITOR]
Not to worry — thank you for getting back to me so quickly.
Best wishes,
Dave
End of discussion. Or was it? A few moments later:
Dave,
I see from your blog that you write about media & technology. We had half an idea for looking at [story]. Is this something you’ve been following?
[EDITOR]
Ah ha! Looks like Mr jBlog has helped me out — yet again!
My piece went into the magazine last week, earning me a modest yet satisfying sum.
Is it worth starting a blog? This piece alone has covered hosting/domain costs for the next two years. You’d be a fool not to!
I’ve been doing some thinking about this whole NUJ thing. My post the other night reads very ranty — indeed, I guess it is very ranty — but I’m pleased to see that many readers of this blog agree with what I’m getting at.
And, from the defence, I received some rather predictable responses against my argument.
I’ll start with this point, from Joanna Geary (formerly Birmingham Post, now The Times):
I have much sympathy with your argument, although £13 a month for legal protection may be worth it and it is for that reason I am still an NUJ member.
Of everything I received (and blimey, there was a LOT) this was perhaps the most useful. £13 a month, as Joanna says, is very good to get legal protection.I can’t argue with that.
But it’s comments like this from ‘Chris’ (no link given) that remind me why I wrote that post:
But you wait till you’re staring down the barrel of redundancy – through no fault of your own, just because it happens that your team is being shut down.
Wait till you’re being forced to accept alternative work in a place you don’t want to live or in an area you have no interest in.
Wait till you’re summoned to meetings for a “quick chat” and end up facing four senior managers using classic intimidation tactics.
Then you’ll wish you had a union rep by your side to help fight your corner.
It’s always good to have a union behind you if you’re facing redundancy. Now, I underqualify myself here, as not only have I never faced redundancy, but I work for a corporation that is arguably more ’stable’. In other words, licence fees are still coming in. While not immune, we are safer.
But my issue is that while the NUJ are fighting a corner, it’s all rather pointless. Take this recent example of an NUJ ‘fight’:
The NUJ has strongly condemned the decision of Independent Newspapers to enforce three redundancies at The Kerryman newspaper in Tralee.
Séamus said: “This proposal represents a direct attack on the editorial heart of one of the oldest and most significant newspapers in Ireland. The inevitable consequence would be a poorer newspaper, which would not adequately reflect the community life of Kerry.”
At a meeting with the union yesterday, management announced its intention to make three journalists redundant. The NUJ chapel held an emergency meeting at which management was urged to rescind the decision, which staff say will have a detrimental effect on The Kerryman and Corkman titles.
My issue with this goes back to my ‘SAVE THE JOURNALISTS!” argument. The NUJ is pouring its efforts into protesting job cuts, when really they should be coming together — as a union — to offer more productive aid to their members. Advice on training, re-skilling and re-deployment.
Ed Hart’s comment:
As an objective observer on this one, I have had good and bad experiences of unions. If I had to sum up what I would want a union to do and be, it is to work on behalf of its members. The problem is that some unions lose touch with what this means, and see themselves as lobbyists, or big movers and shakers; when in fact their remit remains low key, but essential to those who really should matter – their members. Do they occasionally forget who the customer is, and what their customer wants?
Helps me counter this argument from ‘thatstheway’ (uh huh, uh huh, I like it!):
Someone so self-consciously hip like you could have some input into its digital media strategy if you weren’t so busy doing precisely what you accuse the NUJ of doing all the time, which is complaining, and making digital media sound like some big deal that’s going to require your special skills alone.
I feel I could contribute with the NUJ no more actively than I could to ASLEF, the train drivers union. Why? I feel I don’t have a connection with their outlook in any shape of form.
I’m all for protecting the strength of print. By doing so, we uphold the values that have made our profession truly great. But I’m also aware that, like the industry, a union has to change and adapt. Sometimes there are battles that cannot be won by standing outside a building with a placard.
I think it’s time for the NUJ to take a step back and reflect.
It needs to swallow a bit of pride and admit that just because journalism is online, doesn’t make it bad. In fact, it can make it very, very good.
It needs to stop posting videos like this, which show not only a devestating lack of understanding about online media, but also an aggressive “We’re trained and you WILL employ us” attitude that we just can’t afford to have anymore.
Maybe what we need to do is knock our collective heads together and search for ideas of how the NUJ can modernise and become the forward-thinking union we all need it to be.
Because here’s the thing: I want to join the NUJ. One commenter on my last post accused me of having no sense of solidarity which, and I hope my friends would vouch for this, couldn’t be further from the truth. If the NUJ can bring itself up to speed, I would love to get stuck in and get my hands dirty.
I believe in the future of journalism. I believe that journalists will be as important in 50 years than they have ever been. I’m preparing myself, and training myself, for a world without newsprint. It’s time the NUJ got ready too.
Oh you just gotta love this.
My favourite:
“How much does it cost to cremate a horse?”
“Lets call someone and find out.”
“Who do we call for that?”
There’s nothing quite like the excitement of getting a story. It’s a feeling I’m missing a bit right now. But I read this post from the awesome Reuters Photographers blog with a sense of knowing acknowledgement. Scrambling to action for a big story — you can’t beat it:
It took about a minute for the plane to drift behind a building. I only shot about 30 frames before it disappeared from sight again. At that point I ingested the images, made a selection, blew one up huge to confirm it was a US Airways plane and sent the first picture to our picture desk in Singapore for transmission to the wire.
Within minutes it seemed Brendan was back in front of me with pictures from ground level. He was able to shoot some pictures of passengers and grabbed a pedicab to take him back to Times Sq. His pictures kept the flow of fresh images flowing.
Eric Thayer arrived at the river and saw a group of firemen running to a big ferry boat. He asked if he could go aboard and was told yes, as long as he stayed out of the way. Eric was able to get up close to the plane and take some of the most dramatic photos of the day, of passengers in life rafts waiting to be rescued.
Wonderful!
20 practical and innovative ways to introduce micropayments for newspapers
May 15th, 2009A couple of posts ago, while pondering micropayments, I wrote “If my time at the BBC has taught me anything, it’s that ideas are worthless — it’s working examples that really get you somewhere”. Since then, a friend emailed me, saying that she thinks the problem with micropayments is that people don’t know see how they fit in. They don’t see how people — the punters — will react to suddenly being told to pay for something that used to be free.
I believe it can be done.
Is there light at the end of the tunnel?
It’s not a case of just throwing up subscription walls, slapping readers in the face with a log-in screen that says “Join now and get 40% off at Debenhams”. We need to be inventive. Considering how creative journalism is, the lack of creative thinking with payments (and the web in general) is baffling. What are we afraid of? Innovation? Profit?
So I’d like to get the ball rolling. Here are 20 suggestions for adding micropayments to a newspaper website. The ideas cover promotion, implementation and, for want of a better phrase, damange limitation. I’m going to divide them up into categories depending on the ‘type’ of person.
Mr Jones the Newspaper Buyer, 53
1. Mr Jones appreciates online treats after buying his newspaper
Mr Jones goes out and buys The Times. He spends 90p. Mr Jones reads The Times on his way to work, and stuffs it in his bag when he’s done. At work, he checks the newspaper online; but hang on — he can’t access the articles. Under the new micropayment scheme he’s forced to pay again. Right? Wrong. In Mr Jones’ paper, he has a voucher. On that voucher is a unique code that can be used once — and only once — to access the day’s content online. He can do this for just 30p — that’s a third of the normal price. For £1.20, Mr Jones has got the print product and all the additional online extras too. Mr Jones is happy.
2. Mr Jones wants to subscribe (Thank you Mr Jones!)
Subscriptions are on the decline, yes, but there are still core subscription readers who will be around for some while yet. Mr Jones is one of them. If he wanted to subscribe to The Times he would have to pay £5.50 per week. Mr Jones should be offered the newspaper plus all the brilliant web content for £6.50 a week. Five days of web goodness for just £1. “That’s lovely,” says Mr Jones.
3. If there’s one thing Mr Jones enjoys more than cricket, it’s reading about cricket
4. Mr Jones is interested in politics
Between work, cricket and spending time with his lovely wife, Mr Jones doesn’t have much time for anything else. But that doesn’t mean he doesn’t want to know what’s going on in the world of politics. For 50p a week, The Times will send him a politics digest t0 his inbox once a day from their team at Westminster. If he likes it, he can subscribe for £1.50 a month — saving 50p as he goes.
5. Mr Jones is delighted with his theatre vouchers, and he knows which show to see
So many shows, so little time. Or maybe, so little money. The good news for Mr Jones is that to go alongside the micropayment relaunch, The Times has also launched its special interactive theatre guide. Mr Jones knows what’s on, at what time, and how good it is. The guide costs 50p per week — but at the end of each month he’ll get some vouchers to print off and enjoy. Money well spent Mr Jones!
Pete the student, 20
6. Pete gets £5 of free credit every month
Pete may be eating moudly bread and sleeping in grubby sheets, but he still likes to keep up to date. Handy, then, that he gets £5 free credit to spend on newspapers online each month. He can spend it as he chooses. On any newspaper. Just one of the perks of being a National Union of Students member.
7. Pete thinks Flight of the Conchords are awesome
8. Pete really loves music
Pete is getting fed up of having to buy clips from his favourite bands individually each time. Those 50p installments soon add up for him. For £5 a month, Pete can download clips, listen to podcasts, see exclusive video interviews on all all online newspaper sites. Not just one. The income is distributed to newspapers depending on which content he chooses.
9. Pete supports Chelsea
Don’t blame Pete, it’s not his fault. But we shouldn’t begrudge him the enjoyment of knowing about his club. Mr Jones subscribed to the test match, but Pete just wants to know about Chelsea. That’ll cost him 80p a week. For that money he’ll get daily news digests, exclusive interviews, features, fan community involvement: all sorts.
Now while Pete is a bit of a grubby glory hunter, he still follows his local team: Shrewsbury Town. He can follow them as well and, because he already subscribes to Chelsea, the second team only costs him 20p per week.
10. Pete wants to share his favourite articles with his friends
Chelsea thump Aston Villa 4-0? Well we have some celebrating to do! Pete can send the interview with 4 goal hero Didier Drogba to his Chelsea-supporting pal Dean. Dean, subsequently, signs up to the newspaper service. “How does this work then?” he asks.
11. It’s dissertation time — get the archive out!
If Pete’s lucky, his university will give him access to Lexis Nexis, a brilliant archive of newspaper articles. Problem is, not all newspapers are included. Searching is tricky, and it can be quite buggy. For £5 — a one off, he won’t use it again — he has full access to the online and offline archives for all UK newspapers (or, indeed, the world’s newspapers!). If he’s struggling, all consecutive weeks of archive use will just cost him an extra quid. Pete is thankful — his dissertation is bloody brilliant.
Karen the stay-at-home mum, 35
12. Karen cares about her childrens’ education…
Karen wants to know everything there is to know about schooling and education. She wants league tables, inspection reports and real-life case studies. Does she have time to sift through the paper every day? No way! For £1 a week, Karen recieves a weekly digest of the important stories of the week in education. If she buys a newspaper on Sunday, she can use a voucher to get this digest for 50p. Again, if she subscribes for a week, she gets a discount.
13. …But that’s not all she’s in to
Education is important, yes, but Karen would get bored (and probably quite depressed). So as part of a bundle offer (think Sky subscription packages) Karen can choose two other sectors to get digests for — for just £1.50 per week. That’s less than half price!
14. Loose Women — let’s go online
(for my non-UK readers, Loose Women is a daytime chat show with a panel of four or so middle-aged women.)
Karen likes to get right stuck in with Loose Women when it’s on. Sure, they’re whiny, and she can’t stand one of them, but she likes the relevance and indeed the fun the show brings. For 20p, Karen can join in with the online webchat each day. She chats about the issues covered in the show and has fun with other likeminded people, all from the comfort of her home.
15. Karen is an avid reader, but hasn’t got time for a book club
Before they moved onto that strange digital channel, Karen really loved the Richard and Judy book club. It made the tricky task of picking the wheat from the chaff much easier. For £1 a week, Karen can subscribe to the newspaper book club. The literary editor will preside over the suggestions, and subscribers will get money off the featured titles. Every week, a distinguished author will be on hand with interviews, podcasts or webchats.
Phil the news junkie, 26
16. Phil wants to be up-to-date, all the time
Phil can’t get enough news. He always likes to be the first to know. He follows all the social media services, but what he’d really appreciate is a human filter. For £1 a week, Phil gets access to the human-powered breaking news wire. The wire editor’s job is to filter meaningful tweets, images, links and news snippets and bring them to Phil. The editor is doing the leg work so Phil doesn’t have to.
17. Phil knows he is likely to spend a lot online, so he deserves bulk discounts
Each month, Phil is spending around £20 on micropayments. That sure is a lot! His loyalty should be rewarded. If he adds his newspaper credit in chunks of £20, he gets £5, absolutely free.
18. Phil treats his newspaper credits like an Oyster Card
If you spend more than a certain amount on an Oyster Card in one single day, any trips for the rest of that day are included in that price. Nifty. Likewise, when Phil spends a lot of time reading one particular newspaper, he could end up spending the same amount as the cover price. If this is to happen, Phil automatically unlocks the rest of the ‘paid’ content for that day. Lucky Phil!
19. Phil spends SO much, he’s now a priority member
Phil is really valued by newspapers. He spends a lot. So, whenever newspapers are promoting a special event, or book, or film… Phil is the first to know. And Phil gets first refusal.
20. Phil knows a big story when he sees one
Phil is shocked at the recent revelations revealed by the Daily Telegraph about MPs expenses. He wants to know everything about it. Fortunately, for £1.50, Phil has access to all articles relating to the expenses issue. All analysis, commentary and opinion is free for him to enjoy and digest.
–
Additional notes
Are these ideas the finished product? No, clearly not. But from what I can find its a pretty extensive bunch of thoughts – and I’d love to see what others can come up with too.
The important bit: What we DON’T charge for
I’m going to try and nip one of the inevitable criticisms of these ideas in the bud straight away. “Why would you pay if you can get the news somewhere else?” Simple: Because what we’re charging for will be unique. You don’t charge for the story — you charge for its valuable extras. You don’t charge for the written interview, you charge for the associated audio clip. In other words, if you site is the only place you can get this information, then that’s when you can charge.
Easy-to-remember rule: If it would go on the Google News frontpage, it should be free.
We also need to know how sites adopting micropayments would fit into the link economy. In particular, what do we do with blogs? Simple: we leave them as they are. Blogs can act as traffic vacuums. By linking here and there, appearing on feeds, getting involved, blogs can keep newspapers involved socially, while at the same time drawing new readers to the paid-for content.
Outdated ideas we need to dismiss
The notion of ‘all or nothing’ subscription walls is outdated and, quite frankly, ridiculous. When someone clicks on an article and is greeted with a message saying they must take out a monthly subscription, their mental response is “But I only wanted to read that one article!”. Just like small top-ups brought mobile to the masses, micropayments can bring paid online content to the masses too.
Loyalty in news no longer exists. If you think there is anyone out there who goes online, reads one source and one source only then you are deluded. Move on.
Crucial factors that must be in place
Do you go to a seperate newsagents each time you want to buy a different newspaper? Didn’t think so. They’re all in the same place, and all bought using the same currency. Let’s bring this way of thinking online. There must be one, and only one, system for paying for newspaper content online. You need to be able to sign in, and be signed in to every newspaper in the world. Only then can we succeed in monetizing the web.
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Posted in Blogs, Comment, Newspapers, Social Networking, Sport, The Future, The Web
Tags: ideas micropayments oyster card subscriptions