Archive for 2009

NUJ on BNP: Putting words in journalists’ mouths

October 21st, 2009
Calm down dear, its only a political debate!

"Calm down dear, it's only a political debate!"

From the National Union of Journalists today:

We believe the BBC is wrong to invite the BNP to appear on Question Time and will support any member who refuses to work on this week’s programme in line with the union’s code of conduct and conscience clause.

The NUJ applauds journalists in the BBC and elsewhere around the UK who are subjecting the BNP’s racist propaganda to professional scrutiny – and exposing their lies where they find them.

There is no opportunity for this sort of forensic examination in the knock-about soapbox environment of Question Time.

Interesting. I’m not here to debate the presence of the BNP on QT. Indeed, this post should stand whether I agree or disagree.

My issue is with the NUJ deciding to speak on behalf of its members without having asked them in the first place.

If public opinion polls are to be believed, the nation is around 60 per cent in favour of the BBC’s decision. Therefore, it’s likely a sizable portion of NUJ members are in favour too.

Not all, maybe not even a majority, but enough to question the NUJ’s judgment in declaring the Union as a whole is against the show.

By releasing a statement like this, its effectively putting words into its members’ mouths without asking permission.

Why The Journalist needs Michael Cross as editor

October 13th, 2009

Why join the NUJ? That’s what I asked, months ago, in response to my alienation at the union which should have helped me in an hour of need.

The NUJ is stuffy, out-dated and, for journalists like me (i.e. non-print, non-ancient), largely irrelevant.

That’s my opinion and I’m sticking to it. Many disagree – good – but many don’t. Problem is, while the disagreers are frowned upon as being poor team players, I doubt any of us don’t want the NUJ to be a roaring success.

A crucial part of resurrecting the NUJ lies with communication. On the social networks, they’re doing OK. Good not great. Every now and then they’ll pop up in my Facebook inbox and ask me to send a message of support, or to sign a petition and so on – the usual union-y type things.

But that’s where it ends. I don’t know how they got on (badly, usually, but the Union has to publicise this as well).

More importantly, I don’t feel, in any way, part of a community of journalists. Or at least, I didn’t when I was a member – I cancelled my subs when I left university.

That’s why the upcoming vote for the new editor of the NUJ’s magazine, ‘The Journalist’, is so very important. A good magazine can go a long way to solving all the problems I spoke of above. With a strong website, it’ll grab in people like me – the future of journalism and the NUJ – and re-ignite debate among the journo masses.

If you want this to happen, you should vote for Michael Cross.

I’ve known Michael for a few years now. I met him through the brilliant networking site Journobiz (a site which, incidentally, feels more like a union to me than the NUJ ever has). As a very successful freelance journalist, his advice has always been extremely valuable in steering me along the right path. Not to mention his encouragement which is always genuine and sincere.

But that’s not why you should vote for him. After all, he’s not going to spend his time giving everyone advice. But what he will do is put tons of creative energy into the Journalist, drawing on years of knowledge that has made him wise and experienced – but not old-fashioned or in denial about journalism’s future. He’s a man that loves the print press, but isn’t in love with it. He knows that good journalism is good journalism – and, above all else, he knows what makes journalists tick. He knows what we need to know. And he knows how to tell us.

If you’re a member of the NUJ, I urge you to vote for Michael Cross.

I’m back! Another new job…

October 4th, 2009

Is this thing on?

Hello. It’s been ages,  I know. Months. In fact, since I wrote my first ever blog years ago, this is the longest gap between posts I’ve ever had.

Which is a shame, really, because the time that’s passed between this blog dying and now has been the most exciting of my career.

Here’s a catch-up.

My contract on the BBC Internet Blog came to an end after a great six (or so) months. I really cannot stress enough my gratitude to my first boss, Nick Reynolds, who took a bit of a risk when taking me on.

A risk in the sense that I was unproven in the working world, I mean. Sure, I was a promising student: I left Lincoln with considerable momentum, heading to New Zealand buzzing with ideas, and returning from New Zealand buzzing with even more. But what couldn’t be judged was an ability to deliver day in, day out in a professional environment. Luckly, Nick took that chance with me, and I spent those six months getting used to networking, writing and – if you’ve ever worked at the BBC you’ll understand – fathoming out just how on earth the behemoth that is the British Broadcasting Corporation works.

I’m still getting used to it.

As my time on the Internet Blog was coming to an end, a colleague (thanks Holly!) suggested I try the World Service. She knew someone there who was, quote, “very nice”. She was. So nice, in fact, that she took me on for some freelance work. I joined the team at bbcworldservice.com, editing the frontpage and writing the odd bit as well.

After a few weeks I took as massive gamble: I moved to London. I didn’t have a full time job. I was hoping, maybe a little naively, that ‘the fear’ would get me by. I had a few freelance commissions lined up to go alongside my World Service work.

I moved in with Mike and Ellen in sunny Stratford. I’ve known Mike for a while now – we first met when I interviewed him for our student newspaper – he was the Students’ Union president – and have remained friends ever since. Without wanting to pat ourselves on the back too much, I don’t think our friendship ever got in the way of the journalism. In other words, The Linc had a go at Mike, and Mike had a go at The Linc. And then we’d have a pint. How it should be, no?

So anyway. A week into my new London life I was interviewed for a permanent job at the World Service as a Broadcast Journalist. My “very nice” boss offered me the job later that evening – a moment which was shared by many in Holborn tube station as I yelped with delight. I topped up my Oyster (how the rich live etc), rang my Dad to tell him the good news, and spoke to a very excited mother before scurrying home.

I spent the next day buying designer clobber at Canary Wharf, including a shirt from Ted Baker that feels like it’s been made with something from outer space.

I started my job the following Monday.

So here I am. My main tasks are to write articles based on the brilliant content produced by the World Service so that it can be published up on BBC News Online. It’s a strange hybrid of my previous freelance life and my limited staffer experience. Yes, I’m at the BBC, but I still have to ’sell’ my ideas to editors. Easier said than done, but I’m putting in steps to make it easier. It’s working so far.

In a few weeks I’m going back to Lincoln to take part in their annual guest panel. It’s a collection of ex-students who have, some way or another, carved their way into journalism. It’s a great way of spurring on existing students – having former Lincolners saying “I studied here! And now look!” is a real lift. With any luck I’ll have a similar effect.

Anyway. I hope to start blogging again now. I’m a little more settled in my job, and with my new position comes an opportunity to have, I hope, a valuable perspective on the media once again.

Silence

July 16th, 2009

Yes, I know, it’s been ages. I haven’t forgotten about this blog. More soon.

James Reynolds near Tiananmen Square

June 4th, 2009

If you didn’t vote in today’s European and council elections, you should watch this. This is how a country without a democracy operates.

The greatness of social media (with the help of 8 Minute Abs)

June 1st, 2009

If you read media blogs in order to learn something new, or find the next big thing, then I’d advise you skip this post. It won’t be worth it.

What I’m about to tell you is neither new or surprising. We all know about it. But, just as my Dad is often compelled to marvel at the mobile telephone, I often find myself thinking “Wow. Social media really very clever”.

The last time it happened was at Euston Station. Or to be a little more accurate, a couple of days after a trip to Euston Station. Read that little anecdote here.

Moving on. Readers, I’m getting a little fat. Since passing my driving test, and getting a job, I’ve spent more time sat on my arse than ever. As a result, I’ve got a bit porky. Now I know what you’re thinking — “Blogger in overweight shocker” — but I don’t like to be a bloater.

So I’ve taken a few measures to sort this out. First: lots of walking. Second: LESS CHIPS. Third: 8 Minute Abs.

8 Minute Abs, you ask? Ah! It’s my secret weapon:

Cheesier than a Westlife ballad. But I tell you what — it’s a bloody good workout. So there’s social media triumph number 1: the fact I found it in the first place after searching for ‘fitness’.

Triumph number 2: thanks to the ‘Related videos’ I now know that as well as 8 Minute Abs, there is 8 Minute Arms, 8 Minute Legs and a few others. Great! I’m sticking to the abs right now, but boy, can’t wait to see what the cool fella has in store for me next.

And he is a cool fella indeed. How do I know? Well, another user has posted this little chat with him on YouTube too.

But here’s where the fun begins. A search on YT for 8 Minute Abs brings up a fans. A couple of remixes — this is my favourite — and then this gem:

Haha! Now, those folk on the floor aren’t just a bunch of fatties. How dare you! They’re actually in a band called Combichrist. Of course, at this point I could take the route into social media and find out all about Combichrist. But let’s stick with abs for a time being.

Here’s Rachel, doing the routine, filmed by, I assume, her college roommate. Not the best video you’ll ever see, but check out those comments! Look who it is! It’s THE BLOKE IN THE CLIP. AHHHHHHHH!! I haven’t been this excited since I bumped into Bill Bailey in a lift the other week.

And here’s a — ohhhh! — clip of a bloke who — ohhhh! –  is completely — ohhhh! — off his — ohhhhh! — face (confused? Just watch the clip). In an unexpected twist, turns out he’s a born again Christian.

Then on to Facebook. There are, as expected, tons of groups celebrating the brilliance of the clip. And with Twitter I find another load of people sharing their enjoyment too.

The quesiton is whether all this extra knowledge is pointless. Well I’d argue it isn’t. Through social media I’ve not only found the clip, but I’ve found tips and information about it and I’ve found a community (yes, it’s a community) of people who appreciate it like I do.

I quite like that. If the man in the video, Jaime Brenkus, was talking to social media, I’m sure he’d say: “Woo, you’re doing a great job!”

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May 28th, 2009

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The passion press: a business model?

May 26th, 2009

I’ve been all about micropayments lately — but here’s another idea to chew over.

I’m going to call it the “got any spare change guv’nor?” approach. It works, consistently, for Wikipedia — but for how long we don’t know. (Side note: Is ‘Ars Technica’ actually pronounced, y’know, ‘arse’? Works for me.)

The other night I got an email from Simon Owens, a former newspaper hack and now social media-y kinda guy. He shared his post about ‘Paste’ magazine, an independent music magzine in the States:

“We needed some cash,” Purdy told me. “So we had always known that if we ever had to, we could go to our readers. A lot of them tell us — especially in the last few months, because they’re not dumb, they know what’s going on in the economy — they’ve written us and said, ‘hey, if things ever get rough on Paste, make sure you ask us for help,’ and so we took them seriously. We have a special relationship with out readers.

Woah — how many magazines could say that with a straight face?

But it got me thinking — is the passion press the ultimate business model? I donated money — a tiny amount, but an amount nonetheless — to Wikipedia when I was studying. Why? Because I couldn’t live without it. Are there magazines you couldn’t live without? Possibly not — but there’s probably a website out there that you love.

Personally, if they asked, I’d donate money to When Saturday Comes, the brilliant football magazine which, I’m delighted to say, I now write for. Before the days of WordPress.com, I’d have winged a few quid to WordPress if they’d really needed it. After all — I owe much of my career to this simple yet powerful software.

Twitter? Perhaps. Facebook, no, not now. There’s a point, I guess, when a site lifts itself away from the community and into the hands of corporations — and Facebook’s time has long gone.

But how’s that for a business model? Sites struggle on with advertising revenue — but if they need it, readers trump up and sort them out. Are there any magazines you’d donate money to in order to keep them alive?

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May 21st, 2009

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20 practical and innovative ways to introduce micropayments for newspapers

May 15th, 2009

A couple of posts ago, while pondering micropayments, I wrote “If my time at the BBC has taught me anything, it’s that ideas are worthless — it’s working examples that really get you somewhere”. Since then, a friend emailed me, saying that she thinks the problem with micropayments is that people don’t know see how they fit in. They don’t see how people — the punters — will react to suddenly being told to pay for something that used to be free.

I believe it can be done.

Is there light at the end of the tunnel?

Is there light at the end of the tunnel?

It’s not a case of just throwing up subscription walls, slapping readers in the face with a log-in screen that says “Join now and get 40% off at Debenhams”. We need to be inventive. Considering how creative journalism is, the lack of creative thinking with payments (and the web in general) is baffling. What are we afraid of? Innovation? Profit?

So I’d like to get the ball rolling. Here are 20 suggestions for adding micropayments to a newspaper website. The ideas cover promotion, implementation and, for want of a better phrase, damange limitation. I’m going to divide them up into categories depending on the ‘type’ of person.

Mr Jones the Newspaper Buyer, 53

1. Mr Jones appreciates online treats after buying his newspaper

Mr Jones goes out and buys The Times. He spends 90p. Mr Jones reads The Times on his way to work, and stuffs it in his bag when he’s done. At work, he checks the newspaper online; but hang on — he can’t access the articles. Under the new micropayment scheme he’s forced to pay again. Right? Wrong. In Mr Jones’ paper, he has a voucher. On that voucher is a unique code that can be used once — and only once — to access the day’s content online. He can do this for just 30p — that’s a third of the normal price. For £1.20, Mr Jones has got the print product and all the additional online extras too. Mr Jones is happy.

2. Mr Jones wants to subscribe (Thank you Mr Jones!)

Subscriptions are on the decline, yes, but there are still core subscription readers who will be around for some while yet. Mr Jones is one of them. If he wanted to subscribe to The Times he would have to pay £5.50 per week. Mr Jones should be offered the newspaper plus all the brilliant web content for £6.50 a week. Five days of web goodness for just £1. “That’s lovely,” says Mr Jones.

3. If there’s one thing Mr Jones enjoys more than cricket, it’s reading about cricket

It’s test match season — and if there’s one thing Mr Jones loves, it’s settling down to watch the days play at Lords. In a perfect world, he’d be able to spend his days watching the willow. But sadly he has to resort to following the action online. No problem, though, because for £1, Mr Jones gets full coverage from the test: A column from Michael Atherton, a podcast with Geoffrey Boycott, an interactive scoreboard. Typical things like match reports and liveblogs will still be free — the casual cricket fan won’t pay. But for people like Mr Jones, all this great coverage is really enjoyable.

4. Mr Jones is interested in politics

Between work, cricket and spending time with his lovely wife, Mr Jones doesn’t have much time for anything else. But that doesn’t mean he doesn’t want to know what’s going on in the world of politics. For 50p a week, The Times will send him a politics digest t0 his inbox once a day from their team at Westminster. If he likes it, he can subscribe for £1.50 a month — saving 50p as he goes.

5. Mr Jones is delighted with his theatre vouchers, and he knows which show to see

So many shows, so little time. Or maybe, so little money. The good news for Mr Jones is that to go alongside the micropayment relaunch, The Times has also launched its special interactive theatre guide. Mr Jones knows what’s on, at what time, and how good it is. The guide costs 50p per week — but at the end of each month he’ll get some vouchers to print off and enjoy. Money well spent Mr Jones!

Pete the student, 20

6. Pete gets £5 of free credit every month

Pete may be eating moudly bread and sleeping in grubby sheets, but he still likes to keep up to date. Handy, then, that he gets £5 free credit to spend on newspapers online each month. He can spend it as he chooses. On any newspaper. Just one of the perks of being a National Union of Students member.

7. Pete thinks Flight of the Conchords are awesome

Which means he is pleased to discover the feature about the new series on the website. He reads it. It’s free. But for an exclusive audio clip of Bret and Jemaine talking about the show, he can pay 20p. If Bret and Jemaine are feeling exceedingly generous, their live track will cost Pete 50p — but he can download it to keep.

8. Pete really loves music

Pete is getting fed up of having to buy clips from his favourite bands individually each time. Those 50p installments soon add up for him. For £5 a month, Pete can download clips, listen to podcasts, see exclusive video interviews on all all online newspaper sites. Not just one. The income is distributed to newspapers depending on which content he chooses.

9. Pete supports Chelsea

Don’t blame Pete, it’s not his fault. But we shouldn’t begrudge him the enjoyment of knowing about his club. Mr Jones subscribed to the test match, but Pete just wants to know about Chelsea. That’ll cost him 80p a week. For that money he’ll get daily news digests, exclusive interviews, features, fan community involvement: all sorts.

Now while Pete is a bit of a grubby glory hunter, he still follows his local team: Shrewsbury Town. He can follow them as well and, because he already subscribes to Chelsea, the second team only costs him 20p per week.

10. Pete wants to share his favourite articles with his friends

Chelsea thump Aston Villa 4-0? Well we have some celebrating to do! Pete can send the interview with 4 goal hero Didier Drogba to his Chelsea-supporting pal Dean. Dean, subsequently, signs up to the newspaper service. “How does this work then?” he asks.

11. It’s dissertation time — get the archive out!

If Pete’s lucky, his university will give him access to Lexis Nexis, a brilliant archive of newspaper articles. Problem is, not all newspapers are included. Searching is tricky, and it can be quite buggy. For £5 — a one off, he won’t use it again — he has full access to the online and offline archives for all UK newspapers (or, indeed, the world’s newspapers!). If he’s struggling, all consecutive weeks of archive use will just cost him an extra quid. Pete is thankful — his dissertation is bloody brilliant.

Karen the stay-at-home mum, 35

12. Karen cares about her childrens’ education…

Karen wants to know everything there is to know about schooling and education. She wants league tables, inspection reports and real-life case studies. Does she have time to sift through the paper every day? No way! For £1 a week, Karen recieves a weekly digest of the important stories of the week in education. If she buys a newspaper on Sunday, she can use a voucher to get this digest for 50p. Again, if she subscribes for a week, she gets a discount.

13. …But that’s not all she’s in to

Education is important, yes, but Karen would get bored (and probably quite depressed). So as part of a bundle offer (think Sky subscription packages) Karen can choose two other sectors to get digests for — for just £1.50 per week. That’s less than half price!

14. Loose Women — let’s go online

(for my non-UK readers, Loose Women is a daytime chat show with a panel of four or so middle-aged women.)

Karen likes to get right stuck in with Loose Women when it’s on. Sure, they’re whiny, and she can’t stand one of them, but she likes the relevance and indeed the fun the show brings. For 20p, Karen can join in with the online webchat each day. She chats about the issues covered in the show and has fun with other likeminded people, all from the comfort of her home.

15. Karen is an avid reader, but hasn’t got time for a book club

Before they moved onto that strange digital channel, Karen really loved the Richard and Judy book club. It made the tricky task of picking the wheat from the chaff much easier. For £1 a week, Karen can subscribe to the newspaper book club. The literary editor will preside over the suggestions, and subscribers will get money off the featured titles. Every week, a distinguished author will be on hand with interviews, podcasts or webchats.

Phil the news junkie, 26

16. Phil wants to be up-to-date, all the time

Phil can’t get enough news. He always likes to be the first to know. He follows all the social media services, but what he’d really appreciate is a human filter. For £1 a week, Phil gets access to the human-powered breaking news wire. The wire editor’s job is to filter meaningful tweets, images, links and news snippets and bring them to Phil. The editor is doing the leg work so Phil doesn’t have to.

17. Phil knows he is likely to spend a lot online, so he deserves bulk discounts

Each month, Phil is spending around £20 on micropayments. That sure is a lot! His loyalty should be rewarded. If he adds his newspaper credit in chunks of £20, he gets £5, absolutely free.

18. Phil treats his newspaper credits like an Oyster Card

(For non-UK readers, an ‘Oyster Card’ is a pre-pay card for London transport)

If you spend more than a certain amount on an Oyster Card in one single day, any trips for the rest of that day are included in that price. Nifty. Likewise, when Phil spends a lot of time reading one particular newspaper, he could end up spending the same amount as the cover price. If this is to happen, Phil automatically unlocks the rest of the ‘paid’ content for that day. Lucky Phil!

19. Phil spends SO much, he’s now a priority member

Phil is really valued by newspapers. He spends a lot. So, whenever newspapers are promoting a special event, or book, or film… Phil is the first to know. And Phil gets first refusal.

20. Phil knows a big story when he sees one

Phil is shocked at the recent revelations revealed by the Daily Telegraph about MPs expenses. He wants to know everything about it. Fortunately, for £1.50, Phil has access to all articles relating to the expenses issue. All analysis, commentary and opinion is free for him to enjoy and digest.

Additional notes

Are these ideas the finished product? No, clearly not. But from what I can find its a pretty extensive bunch of thoughts – and I’d love to see what others can come up with too.

The important bit: What we DON’T charge for

I’m going to try and nip one of the inevitable criticisms of these ideas in the bud straight away. “Why would you pay if you can get the news somewhere else?” Simple: Because what we’re charging for will be unique. You don’t charge for the story — you charge for its valuable extras. You don’t charge for the written interview, you charge for the associated audio clip. In other words, if you site is the only place you can get this information, then that’s when you can charge.

Easy-to-remember rule: If it would go on the Google News frontpage, it should be free.

We also need to know how sites adopting micropayments would fit into the link economy. In particular, what do we do with blogs? Simple: we leave them as they are. Blogs can act as traffic vacuums. By linking here and there, appearing on feeds, getting involved, blogs can keep newspapers involved socially, while at the same time drawing new readers to the paid-for content.

Outdated ideas we need to dismiss

The notion of ‘all or nothing’ subscription walls is outdated and, quite frankly, ridiculous. When someone clicks on an article and is greeted with a message saying they must take out a monthly subscription, their mental response is “But I only wanted to read that one article!”. Just like small top-ups brought mobile to the masses, micropayments can bring paid online content to the masses too.

Loyalty in news no longer exists. If you think there is anyone out there who goes online, reads one source and one source only then you are deluded. Move on.

Crucial factors that must be in place

Do you go to a seperate newsagents each time you want to buy a different newspaper? Didn’t think so. They’re all in the same place, and all bought using the same currency. Let’s bring this way of thinking online. There must be one, and only one, system for paying for newspaper content online. You need to be able to sign in, and be signed in to every newspaper in the world. Only then can we succeed in monetizing the web.