Comments on: Hypocritical BBC viewers must be stopped

By: Joe K

Joe K — Tue, 26 Jul 2011 13:59:52 +0000

Since complaints are now described neutrally as ‘feedback’ (as in ‘Thank you for your feedback’), does the problem exist anymore? Registering a complaint that the BBC will recognise as such has been made extremely difficult. Most of the stuff you talk about above is just noise, and should be ignored while cooler heads deliberate on Brand and Ross (though it made a great story for BBC news).

By: Dave

Dave — Fri, 21 Nov 2008 01:06:09 +0000

Of course – anyone can ring up and offer praise. But is it logged in the same way complaints are? Would love to hear a statement along the lines of “20,000 complained about the program, while 30,000 registered approval”.

Problem is, we’ll be heading even more down the reality TV route, I guess.

By: Nick Reynolds (BBC)

Nick Reynolds (BBC) — Thu, 20 Nov 2008 10:51:48 +0000

It is possible to ring up the BBC and leave a message praising it. Amazingly some people actually do! Better use of feeds and links might help here. Nick Reynolds (BBC)’s last blog post..Users, Twits and Cameramen Under Fire